Returns and Refunds

Refunds:

Techovant Solutions offers refunds under the following conditions:

• Products that are dead on arrival
• Products that have been wrongly dispatched

To qualify for a refund:

1. The customer must report the issue on the same day the product is received.
2. If approved, the refund will be processed through the customer’s preferred method:
   • Mobile money transfer
   • Bank transfer
   • Cash

Returns:

We accept returns on products within the following warranty periods:

• New products: 1-year warranty
• Refurbished products: 6-month warranty

If you encounter a problem with your product within the warranty period, please return it to our head office:

Techovant Solutions The Bazaar Plaza, 12th Floor, Suite 1217 Moi Avenue, Nairobi, Kenya

Shop Location:

Contact Us:

For any questions or concerns regarding refunds or returns, please reach out to us:

• Phone: 0711 258051
• Email: sales@techovantsolutions.co.ke

We value your satisfaction and are committed to providing excellent customer service.